I will be adding family photographs that I have been scanning over the past few years, as well as any information I am able to collect to put them into context.

When they are posted, please feel free to contact me if there is something you know about them that I may not.  I am hoping to build up an archive of the Ricciuti, Anderson and Keil families for everyone to share.

With the final closing of the dry cleaning enterprise, I now need to decide what to do with the next phase of my life and career.  The sooner, the better, but with only 14 million people out of work, how hard can it be to find a job?

Anyone who is looking to hire a extremely well-motivated and hard working person, I am ready, willing and able..  Below is a copy of my current resume - don't hesitate - I hope to be off the market soon!

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Frank Ricciuti, Jr.          
7027 Bellard Court – Raleigh, NC 27617 – 919-368-6051 – Frank@VedekAnon.com

Professional Summary 
Accounting/Finance Professional experienced and highly proficient in the areas of:  reconciliation, budget projections, financial analysis and reporting, audit controls and exception processing.  Currently in the process of supplementing experience with training in IT systems through multiple industry standard certifications.

• Deadline driven and detail oriented to ensure that all contingencies are addressed and best-practice procedures are implemented and maintained.
  
• Adept at listening to the customer, whether internal or external, and identifying how best to meet their needs.
  

• Experience in team-building and management as well as independent project work with minimal supervision.
  

Professional Experience
Project Work

• Tasked with implementation of standardized budget projection and forecasting for the Legally Required Mailings of the Federated Funds. Cash Management required ongoing projections to ensure appropriate funds set aside to cover expenses and prevent negative impact to earnings. Successfully completed and exceeded mandate of under 5% margin of error on twelve month revolving forecasts for each of the 165 funds.
  

• Conversion of Transfer Agency DDA’s from manual entry to automated system for both data entry and reconciliation to mainframe automation. Coordinated feeds from banks, established audit controls, and developed systems to identify, correct and prevent exception processing.
  

Analysis and Reporting

• Proposed and implemented system improvements to reconciliation system. Either through programming enhancement requests, or using work-a-rounds within the established system; instituted necessary changes to ensure that all payments and investments were processed under established corporate and GAAP guidelines.
  

• Converted all exception processing to a paperless environment to allow real-time tracking and review of issues by management and allowed for virtually instant generation of reports on current status of client accounts.
  

• Coordinated interdepartmental reports on monthly status of Transfer Agency for senior management to review the progress of the Federated Services Company subsidiary.
  

Customer Service

• Developed a culture that consistently provided service that exceeded customers’ expectations and scored highly in customer satisfaction surveys over six years of running a dry cleaning franchise.
  
• Implemented integrated marketing programs to expand business, reactivate lapsed customers, cultivate cooperative cleaning arrangements with local tailor shops, and supplement growth by establishing multiple delivery routes that grew to more than 55% of total company revenue.
  

Management, Team Building and Training

• Created and managed first independent reconciliation department within the Transfer Agency. Mentored and developed more than a dozen entry level employees over seven years promoted into other departments within the organization.
  
• Wrote procedure manual for reconciliation component of mainframe system used by Federated Services Company.
  

    
Employment History
General Manager, COO - Dry Cleaning Station - 2004 to 2010
Wake Forest and Cary, North Carolina

• Responsible for all aspects of business operations, marketing, sales, delivery, quality control, staffing, and all other duties required each day to keep the business running. Demonstrated continued month over month growth eventually resulting in gross annual income in excess of $300K through peak in 2008. Provided jobs for many people in the community while trying to establish a sustainable enterprise.
  

Project Leader, Reconciliation Supervisor & Assistant - Federated Investors - 1992 to 2004
Pittsburgh, Pennsylvania

• Started as a temporary staff member and held multiple positions within a large company that recognized the talents of their employees. As Reconciliation Supervisor, created and managed group reconciling all bank transactions averaging five billion each month in more than 125 accounts across seventeen different banks. As a Project leader, primary focus related to expense projections of legally required documents for all of the Federated Funds. Additionally assisted with projections of international funds in Germany and other special projects that involved multiple departmental interactions.
  

Technical Training and Certifications

• CompTIA A+ Certification                                                                                              2010
  
• CompTIA NET+ Certification                                                                                         2010  
  
• Masters of Sales Magnetism, Dancing Elephants Achievement Group              2005
  
• Situation Leadership II, Blanchard Training and Development                            1997

Technical Experience

• Set up, maintained, and managed entire computer system used in small business venture. Responsible for all repairs to machines, updates to software, networking, and troubleshooting problems related to hardware and software issues.
• Installed multiple home wireless systems for friends, relatives and others. Also serviced their machines and was available for troubleshooting both in person and over the phone,
• Two years of experience in repair of early computer systems while managing sales of computers in an appliance store setting. Swapped out drives, cards, cables and any other components or software necessary to fulfill extended warranty guarantees made to customers.
• Volunteering with local organization to repair and refurbish legacy computers being provided to underprivileged children in the local area.

Technical Proficiencies 

• Highly experienced in Excel and Word
  
• Moderate experience in Access, PowerPoint and Publisher
  
• Understanding of networking, security & business concepts
  
• Windows XP, Vista and 7
  
• Hardware/Software Installation
  
• OS Fundamentals
  
• Component Repair
  
• Software implementation
  
• CSS and HTML
  
• Troubleshooting
  
• Preventive system maintenance and support
  
• Diagnosing software and hardware problems
  
• Desktop systems
  

Education
     Bachelor of Arts - History/Religion Dual Major
     Indiana University of Pennsylvania